“The mental energy that I’m putting in creates a product that has a measurable impact on how we sell our lasers.”
“IPG gave me the opportunity to become a group leader. That helped me to be more confident.”
“I started at IPG right out of community college. Every day is a challenge and I never have time to become complacent.”
“Working hand-in-hand with the people who created this technology is inspiring.”
Beyond the obvious objectives in offering a comprehensive and competitive benefits program, we want our employees and their families well taken care of today and in the future.
The benefits of US employment with IPG Photonics include:
Benefits at other locations vary.Close
Equal Opportunity Employer / Affirmative Action M/F D/V
As a long-time OEM supplier, IPG is intimately familiar with the understandably unforgiving standards expected of component and subsystem vendors. We know our customers depend on our lasers and amplifiers to operate without failure in mission-critical and safety-critical applications. Our confidence that our lasers and amplifiers will meet these expectations is based on the empirical comfort that comes with the most rigorous testing and quality control standards. Our key components are tested or burned-in for hundreds of hours, and in the end, we only use the best components that have passed our stringent control standards.
IPG Photonics is certified ISO 9001:2008, giving our customers the assurance that our business processes are both well-documented and conform to the same standards of quality upheld by most of the world’s largest and most highly-regarded companies.
Beyond the words stands our bottom-line commitment to quality: the best warranty in the industry.
Customer satisfaction is our goal at IPG. We strive to make the best lasers and amplifiers in the world and back it up with our commitment to service. This commitment to service does not end after the quick installation of your equipment.
After over two decades in this business and hundreds of thousands of units deployed in the field, we know what our customers expect and demand, and work diligently to exceed those expectations.
If you do not find an appropriate contact below, please contact the manufacturer of your system or the distributor of your IPG product. Please note that in addition to the IPG Service Centers listed below, IPG operates additional service and parts inventory locations. USA Customer Service/Support Laser Systems - Customer Service/Support IPG Microsystems - Customer Service/Support Germany China France Russia High-power lasers & systems Low and medium-power lasers Telecommunications equipment Italy India Spain Japan Poland, Czech Republic, Slovakia, Hungary South Korea Turkey Taiwan United Kingdom IPG stands behind our commitment to our customers with the best warranty in the industry. All IPG lasers and amplifiers are warranted against defects in materials and workmanship, under normal use, for the specified warranty period (typically two years for products with standard specifications and configurations). The obligation of IPG is limited to repairing or replacing equipment that proves to be defective during the warranty period without charge. Our warranties do not cover damages due to misuse, negligence or accidents due to installations, repairs or adjustments not specifically authorized by a certified IPG employee. Thank you for purchasing an IPG Photonics Corporation, Inc. product! Please complete the fields below to activate the warranty for your IPG Photonics product. Registration ensures that the best possible service and technical support is made available to YOU, our valued customer. In addition, registration enables us to effectively plan for service and support for products installed and operated OUTSIDE of the United States.
Please contact your IPG Service Center for details.
IPG Photonics Corporation
50 Old Webster Road
Oxford, MA 01540
220 Hackett Hill Road
Manchester, NH 03102 USA
IPG Laser GmbH
57299 Burbach Germany
IPG (Beijing) Fiber Laser Technology Co., Ltd.
F28, 2 Jingyuan North St. BDA
Beijing, 100176 China
IPG Laser (France)
IRE – Polus Co.
Academician B.A. Vvedensky Sq.1
Fryazino, Moscow 141190 Russia
Tel.: +7.496.255.4310; +7.800.775.2829
Tel.: +7 (800) 775 2829
IPG Photonics (Italy) S.r.l.
Via Kennedy 21
20023 Cerro Maggiore (MI), Italy
IPG Photonics (India) Pvt. Ltd.
Tirumala Tech Park, No.27, 1st cross,
2nd Phase Doddanekundi Industrial Area,
Bangalore 560 048 India
IPG Laser Iberia
IPG Photonics (Japan) Ltd.
920 Nippa‐cho, Kohoku‐ku, Yokohama‐shi,
Kanagawa 223‐0057 Japan
IPG Photonics Sp. z o.o.
ul. Portowa 74
44‐102 Gliwice, Polska
IPG Photonics (Korea) Ltd.
Techno 2 ro 80‐12 (709 Gwanpyeong‐dong)
Yuseong‐gu, Daejon, 305-509 Korea
IPG Photonics Eurasia
Bilmo Küçük Sanayi Sitesi,
Aydınlı Mevkii, Yanyol Cad. Melodi Sok.
No:36 Tuzla, Istanbul, Turkey
IPG Photonics Corporation Taiwan Branch
5 F., No.91, Xinhu 1st Rd., Neihu Dist.,
Taipei City 114, Taiwan
IPG Photonics (UK) Ltd.
Product Warranty Registration
IMPORTANT: You must register your IPG Photonics product warranty within thirty (30) days of delivery! Failure to do so could result in unnecessary delays in service and support.
All information provided will be kept confidential.IPG Warranty
If you do not find an appropriate contact below, please contact the manufacturer of your system or the distributor of your IPG product.
Please note that in addition to the IPG Service Centers listed below, IPG operates additional service and parts inventory locations.
Laser Systems - Customer Service/Support
IPG Microsystems - Customer Service/Support
High-power lasers & systems
Low and medium-power lasers
Poland, Czech Republic, Slovakia, Hungary
IPG stands behind our commitment to our customers with the best warranty in the industry.
All IPG lasers and amplifiers are warranted against defects in materials and workmanship, under normal use, for the specified warranty period (typically two years for products with standard specifications and configurations).
The obligation of IPG is limited to repairing or replacing equipment that proves to be defective during the warranty period without charge. Our warranties do not cover damages due to misuse, negligence or accidents due to installations, repairs or adjustments not specifically authorized by a certified IPG employee.Close
Thank you for purchasing an IPG Photonics Corporation, Inc. product!
Please complete the fields below to activate the warranty for your IPG Photonics product. Registration ensures that the best possible service and technical support is made available to YOU, our valued customer. In addition, registration enables us to effectively plan for service and support for products installed and operated OUTSIDE of the United States.
IPG relies on best-of-class suppliers for our innovative and advanced fiber devices.
We look for vendors with a proven track record, superior products and services on a performance and cost basis and capacity to meet our and our customer needs. We seek suppliers who are ISO 9001:2008 certified, provide effective technical support and service, can react to our requests on scheduling and production and who continuously strive to optimize their performance.
If you think that you can make a difference to IPG, let us know.
IPG Photonics Corporation’s products, like the products of many other high-tech companies, contain various metals that were purchased from third-party vendors and originate from all over the world. These metals include tin, tantalum, tungsten and gold (“conflict minerals”). These metals have been labeled “conflict minerals” because they may be sourced, in part, from the conflict-laden Democratic Republic of Congo and adjoining countries and because some of the trading of these metals is believed to be funding the illegal armed groups responsible for the conflict there.
IPG is committed to responsible sourcing of conflict minerals and related legal compliance, including the due diligence and disclosure requirements relating to the manufacturing of IPG’s products. IPG conducts annual due diligence of its suppliers to determine the sourcing of the conflict minerals in its products and confirm there is no evidence that the conflict minerals in IPG’s product funded conflict.
IPG will not knowingly source any conflict minerals from sources that fund conflict. If IPG’s due diligence reveals that any of IPG’s suppliers have provided IPG with goods or metals that funded conflict, IPG will seek alternative sources for such goods or metals.Close
The California Transparency in Supply Chains Act of 2010 requires manufacturers that manufacture or sell products in the State of California to disclose their efforts, if any, to address slavery and human trafficking in their supply chains. IPG Photonics Corporation (“IPG”) is committed to complying with applicable law and conducting business in an ethical manner, as reflected in IPG’s Code of Business Conduct. Moreover, IPG’s standard purchasing agreement requires all IPG suppliers to comply with all applicable local, state, federal and foreign laws and regulations, including all laws prohibiting slavery and human trafficking.
IPG complies with its disclosure requirements as follows:
Supply Chain Verification: IPG does not currently verify its supply chain to evaluate and address the risks of slavery and human trafficking.
Audits: IPG does not audit its suppliers to evaluate supplier compliance with IPG standards for slavery and human trafficking in supply chains.
Certification: IPG does not currently require its suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking in the country or countries where its suppliers do business.
Internal Accountability Procedures: IPG maintains internal accountability standards and procedures for all employees and contractors who fail to comply with applicable legal requirements or the IPG Code of Business Conduct. IPG’s Code of Business Conduct, which governs all employees of IPG as well as all consultants hired on IPG’s behalf, requires all employees and contractors to comply with all applicable laws, and provides a telephone hotline and email account for individuals to report any suspected violation of applicable laws or company standards. All reports of suspected violations are investigated, and the results of such reports are reported to IPG management when appropriate.
Training: IPG does not currently provide training to its employees and management who have direct responsibility for supply chain management. However, employees and management are expected to report any suspected violations by suppliers of any applicable law or IPG’s Code of Business Conduct and IPG would investigate any such report.Close
IPG Photonics supplies our unique line of fiber lasers and amplifiers to systems integrators as well as directly to end-users. Because IPG provides products to a variety of end users, it is our desire to provide basic information on the topic of laser safety.
This information is being provided as a service to both our existing customers and perspective customers. Please see the links at the end of this section for additional sources of information concerning laser safety.
Lasers/amplified light sources produce light that does not exist in nature. A stimulus such as high intensity light is input into a laser cavity and the result is laser emission or light output. Although the output is light, the laser/ amplified light is much different that sunlight or a light bulb. Therefore because laser/amplified light has special properties there are often hazards associated during operation and potentially during service. Lasers/amplified light sources produce highly intense monochromatic light which can be visible or invisible to the human eye. Laser/amplified light is also coherent which means that all of the waves are in phase with each other. Coherence makes this light much more dangerous than non-coherent light of the same wavelength and intensity. Collimated beams or beams that do not diverge rapidly as they exit the device aperture have risks that are present even at long distances from the aperture.
When considering laser hazards, the most common area of concern is usually the eye. The information below will not only speak to hazards associated with the eye, but will also touch on other hazards that may be present with the use of a laser product.
IPG’s diode lasers operate in the 980 nm range, Ytterbium lasers and amplifiers operate at around 1060 nm, Raman lasers and amplifiers operate at around 1400nm, Erbium lasers and amplifiers at around 1550 nm and Thulium lasers and amplifiers operate at around 2000nm. IPG also provides laser sources below 980nm.
Ocular damage can occur from laser exposure. Lasers can damage the eye in different ways depending on the wavelength and output power that the user may become exposed to:
In addition to the information provided above about safety, the following is a brief description of laser system classification. Laser systems are classified by the wavelength and output power the end user may be exposed to during operation. This could also be described as the hazard potential of the laser system. The classification is determined by the emission wavelength(s), output power and beam characteristics.
Laser classes start at Class 1 and end at Class 4. The higher the number in the classification, the greater hazard potential the laser system has. These laser classifications are identified on the laser system and often Roman numerals are used to identify the class number. The identification process is accomplished by affixing a label onto the product. Along with text warnings, these labels include information pertaining to the wavelength, total output power and laser classification.
Class 1 laser systems are intrinsically safe. Under normal operating conditions, these lasers do not pose potential health hazards. Special design considerations are used to prevent human access to laser radiation during operation.
Class 2 laser systems are low power, visible lasers. The eye’s natural blinking reflex caused by bright light aversion will protect the user. There are some potential hazards if directly viewed for an extended period of time. A CAUTION label is required for Class 2 lasers.
Class 3a laser systems are also required to have a CAUTION label and on some cases require a DANGER label. The light aversion reflex should protect the user if only viewed momentarily. A hazard may be present if viewed with collecting optics such as during an optical alignment process.
Class 3b laser systems can produce a hazard if viewed directly or by viewing secondary beams. Typically, these lasers will not produce hazardous reflections from a matte surface. These systems have a DANGER label affixed and although the potential for eye damage is present, the risk for fire or skin hazards is low. Laser safety eyewear is recommended while using these lasers
Class 4 laser systems present hazards to both the eye and skin. The hazards can be present from direct, secondary and diffuse reflections. A DANGER label is affixed to all Class 4 laser systems. Class 4 lasers can also damage materials in or around the laser area and ignite flammable substances. Laser safety eyewear is required while using these lasers.
IPG Photonics supplies both Class 3b and Class 4 lasers and laser systems to our end-users.
The following list contains items that laser users or prospective users should consider when using laser systems.
Laser safety eyewear is labeled with both the optical density and the wavelength coverage range. The optical density, OD, is a parameter of great interest when selecting laser safety eyewear. The formula for optical density is listed below.
Optical Density = -1 (Light Transmission)
Tl = 10 - OD
Using the formula above you can see that there is a 10x increase in protection (10x decreases in laser transmission) for each increase in OD. IPG Photonics recommends that the end user of laser systems review the particular application when assessing eyewear requirements. It is important to understand the potential hazards associated with or as a result of the end use application.
IPG Photonics recommends that laser users investigate any local, state, federal or governmental requirements as well as facility or building requirements that may apply to installing or using a laser or laser system.Close
For additional information regarding Laser Safety please refer to the list below, which contains some available information:
Laser Institute of America (LIA)
13501 Ingenuity Drive, Suite 128
Orlando, Florida 32826
Phone: 407.380.1553, Fax: 407.380.5588
Toll Free: 1.800.34.LASER
American National Standards Institute
ANSI Z136.1 – 2000, American National Standard for the Safe Use of Lasers
(Available through LIA)
International Electro-technical Commission
IEC 60825-1, Edition 1.2, 2001-08
Safety of laser products –
Part 1: Equipment classification, requirements and user’s guide.
(Available through LIA)
Laser Safety Equipment
Laser safety equipment and Buyer’s Guides
IPG’s fiber lasers are up to 20x more efficient than conventional lasers. The new ECO laser has industry leading >50% wall-plug efficiency.
In the first year our US recycling program was introduced, we experienced a 50% reduction in trash. To date, we have recycled over 40 tons of material.
IPG's high power fiber lasers enable ultra-hard rock drilling in exploration of oil and gas, allowing more efficient utilization of natural resources.
IPG's lasers are integrated into medical devices used in urological surgery for the treatment of colon cancer.
We continue to identify new ways to divert materials and waste associated with our operations from landfills.
Through our metal recycling program, we established a program that saves thousands of pounds of material, such as aluminum, copper and steel. We are proud to have implemented a program that helps conserve energy and reduce air and water pollution.
IPG provides innovative solutions in nuclear decommissioning and other applications, where cutting of metal pipes, cylinders and other structures is done in a highly contaminated environment posing health and safety risks.
IPG’s CEO Dr. Valentin Gapontsev and members of the Research and Development are frequently invited speakers at international conferences and events.
IPG and its employees are long-term supporters of local food banks, veterans’ groups, educational groups, and actively supports 88 different local charities in the US alone.
Through internships and on-the-job training, IPG develops new generations of physicists at IPG's Corporate University.
We regularly conduct tours for local high schools, vocational schools, universities, academic specialty groups, and colleges. Some employees participate on higher education advisory boards. We offer six scholarships through local high schools for seniors entering STEM programs. In the United Kingdom, IPG has a history of sponsoring Master's degree and Ph.D. level physicists at Imperial College, London.
IPG Photonics employs individuals with diverse backgrounds, interests and languages, coming from many different countries.
IPG's diverse employment opportunities range from entry level jobs to positions requiring uniquely advanced and specialized education and experience. IPG's vertical integration business model requires talent outside of optics, lasers and electronics. Employment with IPG offers top-rated benefits and competitive compensation. We are proud of our colleagues, their accomplishments, and the rewards that come with being part of IPG Photonics.