Explore our current Career Opportunities by clicking on Search US Locations  Search Global Locations   Search European Locations 

 

 

  • Development Manager

    Nikhit

    “The mental energy that I’m putting in creates a product that has a measurable impact on how we sell our lasers.”

     

  • Group Leader

    Mylene

    “IPG gave me the opportunity to become a group leader.  That helped me to be more confident.”

  • Final Test Supervisor

    Kris

    “I started at IPG right out of community college.  Every day is a challenge and I never have time to become complacent.” 

  • Production Manager

    Genevieve

    “Working hand-in-hand with the people who created this technology is inspiring.”

 

Beyond the obvious objectives in offering a comprehensive and competitive benefits program, we want our employees and their families well taken care of today and in the future.

 

The benefits of US employment with IPG Photonics include:

  • Health Insurance and Prescription Drug Benefits
  • Dental Insurance
  • Life Insurance
  • Short and Long Term Disability Insurance
  • 401K Retirement Savings Plan
  • Employee Stock Purchase Plan
  • 3 Weeks of Vacation annually
  • 12 Paid Holidays annually
  • Up to 6 Days of Paid Time Off (sick/personal time) annually
  • Employee Assistance Plan
  • Travel Assistance Program
  • Tuition Reimbursement Program
  • Medical Flexible Spending Account
  • Dependant Care Account

 

Benefits at other locations vary.

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Equal Opportunity Employer / Affirmative Action M/F D/V 

As a long-time OEM supplier, IPG is intimately familiar with the understandably unforgiving standards expected of component and subsystem vendors. We know our customers depend on our lasers and amplifiers to operate without failure in mission-critical and safety-critical applications. Our confidence that our lasers and amplifiers will meet these expectations is based on the empirical comfort that comes with the most rigorous testing and quality control standards. Our key components are tested or burned-in for hundreds of hours, and in the end, we only use the best components that have passed our stringent control standards.

  ISO 9001:2000 to ISO 9001:2008

IPG Photonics is certified ISO 9001:2008, giving our customers the assurance that our business processes are both well-documented and conform to the same standards of quality upheld by most of the world’s largest and most highly-regarded companies.

Beyond the words stands our bottom-line commitment to quality: the best warranty in the industry.

ISO 9001:2008 Certification

Customer satisfaction is our goal at IPG. We strive to make the best lasers and amplifiers in the world and back it up with our commitment to service. This commitment to service does not end after the quick installation of your equipment. 

After over two decades in this business and hundreds of thousands of units deployed in the field, we know what our customers expect and demand, and work diligently to exceed those expectations.

If you do not find an appropriate contact below, please contact the manufacturer of your system or the distributor of your IPG product.

Please note that in addition to the IPG Service Centers listed below, IPG operates additional service and parts inventory locations.
Please contact your IPG Service Center for details.

USA
IPG Photonics Corporation
50 Old Webster Road
Oxford, MA 01540

Customer Service/Support
Tel: +1.508.373.1157
support@ipgphotonics.com

Laser Systems - Customer Service/Support
Tel.: +1.508.506.2888
SystemsProductSupport@ipgphotonics.com

IPG Microsystems - Customer Service/Support
220 Hackett Hill Road
Manchester, NH 03102 USA
Tel: +1.603.518.3200
IPGMProductSupport@ipgphotonics.com 

Germany
IPG Laser GmbH
Siemensstr. 7
57299 Burbach Germany
Tel:  +49.2736.4420.8451
support.europe@ipgphotonics.com

China
IPG (Beijing) Fiber Laser Technology Co., Ltd.
F28, 2 Jingyuan North St. BDA
Beijing, 100176 China
Phone +86.400.898.0011
4008980011@ipgbeijing.com

France
IPG Laser (France)
support.france@ipgphotonics.com

Russia
IRE – Polus Co.
Academician B.A. Vvedensky Sq.1
Fryazino, Moscow 141190 Russia
Tel: +7.800.775.2829
Tel: +7.496.255.7446
mail@ntoire‐polus.ru
service@ntoire-polus.ru (lasers, laser machines)
support@ntoire-polus.ru (telecommunication equipment)

Italy
IPG Photonics (Italy) S.r.l.
Via Kennedy 21
20023 Cerro Maggiore (MI), Italy
Tel: +39.0331.1706.908
support@ipgphotonics.it

India
IPG Photonics (India) Pvt. Ltd.
Tirumala Tech Park, No.27, 1st cross,
2nd Phase Doddanekundi Industrial Area,
Mahadevapura Post
Bangalore 560 048 India
Tel: +91.80.2852.4861/4862
support@ipgphotonics.in

Spain
IPG Laser Iberia
support.europe@ipgphotonics.com

Japan
IPG Photonics (Japan) Ltd.
920 Nippa‐cho, Kohoku‐ku, Yokohama‐shi,
Kanagawa 223‐0057 Japan
Tel: +81.45.716.9833
service@ipgphotonics.co.jp

Poland, Czech Republic, Slovakia, Hungary
IPG Photonics Sp. z o.o.
ul. Portowa 74
44‐102 Gliwice, Polska
Tel: +48.32.721.22.22
Fax: +48.32.721.22.21
support.poland@ipgphotonics.com

South Korea
IPG Photonics (Korea) Ltd.
Techno 2 ro 80‐12 (709 Gwanpyeong‐dong)
Yuseong‐gu, Daejon, 305-509 Korea
Tel: +82.42.930.2010
#IPGK‐CS@ipgphotonics.com

Turkey
IPG Photonics Eurasia
Bilmo Küçük Sanayi Sitesi,
Aydınlı Mevkii, Yanyol Cad. Melodi Sok.
No:36 Tuzla, Istanbul, Turkey
Tel: +90.216.593.3033
support.eurasia@ipgphotonics.com

Taiwan
IPG Photonics Corporation Taiwan Branch
5 F., No.91, Xinhu 1st Rd., Neihu Dist.,
Taipei City 114, Taiwan
Tel: +886.(2)27.93.3582
support.taiwan@ipgphotonics.com

United Kingdom
IPG Photonics (UK) Ltd.
support.europe@ipgphotonics.com

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IPG stands behind our commitment to our customers with the best warranty in the industry.

All IPG lasers and amplifiers are warranted against defects in materials and workmanship, under normal use, for the specified warranty period (typically two years for products with standard specifications and configurations).

The obligation of IPG is limited to repairing or replacing equipment that proves to be defective during the warranty period without charge. Our warranties do not cover damages due to misuse, negligence or accidents due to installations, repairs or adjustments not specifically authorized by a certified IPG employee.

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IPG Warranty

IPG relies on best-of-class suppliers for our innovative and advanced fiber devices.

We look for vendors with a proven track record, superior products and services on a performance and cost basis and capacity to meet our and our customer needs. We seek suppliers who are ISO 9001:2008 certified, provide effective technical support and service, can react to our requests on scheduling and production and who continuously strive to optimize their performance.

If you think that you can make a difference to IPG, let us know.

Supplier Questionnaire

Terms and Conditions of Purchase IPG Photonics Corporation

Terms and Conditions of Purchase IPG Laser GmbH (Germany)

Terms and Conditions of Purchase IPG Medical Corporation

IPG Photonics Corporation’s products, like the products of many other high-tech companies, contain various metals that were purchased from third-party vendors and originate from all over the world. These metals include tin, tantalum, tungsten and gold (“conflict minerals”). These metals have been labeled “conflict minerals” because they may be sourced, in part, from the conflict-laden Democratic Republic of Congo and adjoining countries and because some of the trading of these metals is believed to be funding the illegal armed groups responsible for the conflict there.

IPG is committed to responsible sourcing of conflict minerals and related legal compliance, including the due diligence and disclosure requirements relating to the manufacturing of IPG’s products. IPG conducts annual due diligence of its suppliers to determine the sourcing of the conflict minerals in its products and confirm there is no evidence that the conflict minerals in IPG’s product funded conflict.

IPG will not knowingly source any conflict minerals from sources that fund conflict. If IPG’s due diligence reveals that any of IPG’s suppliers have provided IPG with goods or metals that funded conflict, IPG will seek alternative sources for such goods or metals.

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The California Transparency in Supply Chains Act of 2010 requires manufacturers that manufacture or sell products in the State of California to disclose their efforts, if any, to address slavery and human trafficking in their supply chains. IPG Photonics Corporation (“IPG”) is committed to complying with applicable law and conducting business in an ethical manner, as reflected in IPG’s Code of Business Conduct. Moreover, IPG’s standard purchasing agreement requires all IPG suppliers to comply with all applicable local, state, federal and foreign laws and regulations, including all laws prohibiting slavery and human trafficking.

IPG complies with its disclosure requirements as follows:

Supply Chain Verification: IPG does not currently verify its supply chain to evaluate and address the risks of slavery and human trafficking.

Audits: IPG does not audit its suppliers to evaluate supplier compliance with IPG standards for slavery and human trafficking in supply chains.

Certification: IPG does not currently require its suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking in the country or countries where its suppliers do business.

Internal Accountability Procedures: IPG maintains internal accountability standards and procedures for all employees and contractors who fail to comply with applicable legal requirements or the IPG Code of Business Conduct. IPG’s Code of Business Conduct, which governs all employees of IPG as well as all consultants hired on IPG’s behalf, requires all employees and contractors to comply with all applicable laws, and provides a telephone hotline and email account for individuals to report any suspected violation of applicable laws or company standards. All reports of suspected violations are investigated, and the results of such reports are reported to IPG management when appropriate.

Training: IPG does not currently provide training to its employees and management who have direct responsibility for supply chain management. However, employees and management are expected to report any suspected violations by suppliers of any applicable law or IPG’s Code of Business Conduct and IPG would investigate any such report.

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IPG Photonics supplies our unique line of fiber lasers and amplifiers to systems integrators as well as directly to end-users.  Because IPG provides products to a variety of end users, it is our desire to provide basic information on the topic of laser safety. 

This information is being provided as a service to both our existing customers and perspective customers.  Please see the links at the end of this section for additional sources of information concerning laser safety.

safety

Lasers/amplified light sources produce light that does not exist in nature.  A stimulus such as high intensity light is input into a laser cavity and the result is laser emission or light output.  Although the output is light, the laser/ amplified light is much different that sunlight or a light bulb.  Therefore because laser/amplified light has special properties there are often hazards associated during operation and potentially during service. Lasers/amplified light sources produce highly intense monochromatic light which can be visible or invisible to the human eye.  Laser/amplified light is also coherent which means that all of the waves are in phase with each other.  Coherence makes this light much more dangerous than non-coherent light of the same wavelength and intensity.  Collimated beams or beams that do not diverge rapidly as they exit the device aperture have risks that are present even at long distances from the aperture.

When considering laser hazards, the most common area of concern is usually the eye.  The information below will not only speak to hazards associated with the eye, but will also touch on other hazards that may be present with the use of a laser product. 

IPG’s diode lasers operate in the 980 nm range, Ytterbium lasers and amplifiers operate at around 1060 nm, Raman lasers and amplifiers operate at around 1400nm, Erbium lasers and amplifiers at around 1550 nm and Thulium lasers and amplifiers operate at around 2000nm.  IPG also provides laser sources below 980nm.

Eye Hazards

Ocular damage can occur from laser exposure. Lasers can damage the eye in different ways depending on the wavelength and output power that the user may become exposed to:

  • Visible (400 to 700nm) and Near-infrared (IR-A, 700 to 1400nm) beams can penetrate the eye and thus cause irreversible damage to the retina, optic nerve and central portions of the eye.  Typically the human eye can resolve light within the wavelength range of 400 to 700nm (violet to red). Unfortunately the eye will also allow wavelengths upwards of 1400nm to penetrate and still pose a significant threat for retinal and optic nerve damage.
  • Invisible beams of wavelengths other than Near-infrared can cause damage to the outer sections of the eye. UV radiation (180 to 400nm) can cause corneal damage as well as damage to the lens. Middle-infrared radiation (IR-B, 1400 to 3000nm) has the potential to penetrate the surface and cause cataracts.  Far-infrared (IR-C, 3000nm to 1mm) can damage the outer surface or cornea.
  • The user should expect the presence secondary beams at various angles. The secondary beams may be at or close to the work surface. These beams are specular reflections of the main beam from various surfaces. Although these secondary beams may be less powerful than the total power emitted from the laser, the intensity may be large enough to cause damage to the eye. This should be taken into consideration when installing laser systems.

Additional Hazards

  • Burns to skin are possible from laser systems. ; The damage potential and severity will very as a function of wavelength and power.
  • Some of the laser systems are components of heavy equipment and they should be operated with a high degree of care to the operator and others that are in the area of the laser.
  • Some lasers are powerful enough to burn clothing, paper or ignite solvents and other flammable substances. This must be considered when using laser systems.
  • Hot or molten pieces of metal may be present when using high power lasers. Exercise caution if debris is being generated in your application.

Electrical Hazards

  • The voltage (both AC and DC) used for laser products are often high.  All electrical cables and connections should be treated as if it were a harmful level. All parts of the electrical cable, connector or device housing should be considered dangerous.
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In addition to the information provided above about safety, the following is a brief description of laser system classification.  Laser systems are classified by the wavelength and output power the end user may be exposed to during operation.  This could also be described as the hazard potential of the laser system.  The classification is determined by the emission wavelength(s), output power and beam characteristics.

Laser classes start at Class 1 and end at Class 4.  The higher the number in the classification, the greater hazard potential the laser system has.  These laser classifications are identified on the laser system and often Roman numerals are used to identify the class number.  The identification process is accomplished by affixing a label onto the product.  Along with text warnings, these labels include information pertaining to the wavelength, total output power and laser classification.

Class 1
Class 1 laser systems are intrinsically safe.  Under normal operating conditions, these lasers do not pose potential health hazards.  Special design considerations are used to prevent human access to laser radiation during operation.

Class 2
Class 2 laser systems are low power, visible lasers.  The eye’s natural blinking reflex caused by bright light aversion will protect the user.  There are some potential hazards if directly viewed for an extended period of time.  A CAUTION label is required for Class 2 lasers.

Class 3
Class 3a laser systems are also required to have a CAUTION label and on some cases require a DANGER label.  The light aversion reflex should protect the user if only viewed momentarily.  A hazard may be present if viewed with collecting optics such as during an optical alignment process.

Class 3b laser systems can produce a hazard if viewed directly or by viewing secondary beams.  Typically, these lasers will not produce hazardous reflections from a matte surface.  These systems have a DANGER label affixed and although the potential for eye damage is present, the risk for fire or skin hazards is low.  Laser safety eyewear is recommended while using these lasers

Class 4
Class 4 laser systems present hazards to both the eye and skin.  The hazards can be present from direct, secondary and diffuse reflections.  A DANGER label is affixed to all Class 4 laser systems.  Class 4 lasers can also damage materials in or around the laser area and ignite flammable substances.  Laser safety eyewear is required while using these lasers.

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IPG Photonics supplies both Class 3b and Class 4 lasers and laser systems to our end-users.
The following list contains items that laser users or prospective users should consider when using laser systems.

  • Please take time to read and understand the User’s Guide and familiarize yourself with the operating and maintenance instructions that have provided before using the product.  If there are any questions or sections that are not understood, do not hesitate to contact the manufacturer.
  • All operators that are in the area must be wearing appropriate laser safety eyewear prior to enabling laser emission.  This would include operators that are not directly using the laser system.
  • Never look directly into the laser output port when the power is on.
  • Set up the laser and all optical components used with the laser away from eye level.
  • Do not install or terminate fibers or collimators when laser is active.
  • Always switch the laser off when working with the output such as mounting the fiber or collimator into a fixture, etc.  If necessary, align the output at low output power and then increase the output power gradually.
  • The interaction between the laser and the material being processes can also generate high intensity UV and visible radiation. Ensure that laser enclosures are in place to prevent eye damage from visible radiation.
  • Ensure that the work surface is properly vented.  The gases, sparks and debris that can be generated from interaction between the laser and the work surface can pose additional safety hazards.
  • Use the laser in a room with access controlled by door interlocks. Post warning signs. Limit access to the area to individuals who are trained in laser safety while operating the laser.
  • Avoid using the laser in a darkened environment.
  • Do not enable the laser without a coupling fiber or equivalent attached to the optical output connector.
  • The operator of the laser is responsible to notify of laser usage and control the laser area.
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Laser safety eyewear is labeled with both the optical density and the wavelength coverage range. The optical density, OD, is a parameter of great interest when selecting laser safety eyewear.  The formula for optical density is listed below.

Optical Density =   -1 (Light Transmission)

Tl = 10 - OD

Using the formula above you can see that there is a 10x increase in protection (10x decreases in laser transmission) for each increase in OD.  IPG Photonics recommends that the end user of laser systems review the particular application when assessing eyewear requirements.  It is important to understand the potential hazards associated with or as a result of the end use application.

IPG Photonics recommends that laser users investigate any local, state, federal or governmental requirements as well as facility or building requirements that may apply to installing or using a laser or laser system.

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For additional information regarding Laser Safety please refer to the list below, which contains some available information:

Laser Institute of America (LIA)
13501 Ingenuity Drive, Suite 128
Orlando, Florida 32826
Phone: 407.380.1553, Fax: 407.380.5588
Toll Free: 1.800.34.LASER
http://www.laserinstitute.org/

American National Standards Institute
ANSI Z136.1 – 2000, American National Standard for the Safe Use of Lasers
(Available through LIA)

International Electro-technical Commission
IEC 60825-1, Edition 1.2, 2001-08
Safety of laser products –
Part 1: Equipment classification, requirements and user’s guide.
(Available through LIA)

Laser Safety Equipment
Laurin Publishing
Laser safety equipment and Buyer’s Guides
http://www.photonics.com/Directory/

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  • Green Option
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    IPG’s fiber lasers are up to 20x more efficient than conventional lasers. The new ECO laser has industry leading >50% wall-plug efficiency. 

  • Recycling
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    In the first year our US recycling program was introduced, we experienced a 50% reduction in trash. To date, we have recycled over 40 tons of material.  

  • Enabling Technologies
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    IPG high power fiber lasers enable ultra-hard rock drilling in exploration of oil and gas, allowing more efficient utilization of natural resources.

  • Lifesaving Medical Applications
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    IPG lasers are integrated into medical devices used in urological surgery for the treatment of colon cancer.

  • Metal Recycling Program

    We continue to identify new ways to divert materials and waste associated with our operations from landfills.
    Through our metal recycling program, we established a program that saves thousands of pounds of material, such as aluminum, copper and steel. We are proud to have implemented a program that helps conserve energy and reduce air and water pollution.

  • Nuclear Decommissioning
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    IPG provides innovative solutions in nuclear decommissioning and other applications, where cutting of metal pipes, cylinders and other structures is done in a highly contaminated environment posing health and safety risks.

  • Invited Speakers
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    IPG’s CEO Dr. Valentin Gapontsev and members of the Research and Development are frequent invited speakers at international conferences and events.

  • Local Community Support
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    IPG and its employees are long-term supporters of local food banks, veterans’ groups, educational groups, and actively supports 88 different local charities in the US alone.

  • IPG Corporate University
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    Through internships and on-the-job training, IPG develops new generations of physicists at IPG Corporate University.

  • Educational Community Outreach
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    We regularly conduct tours for local high schools, vocational schools, universities, academic specialty groups, and colleges. Some employees participate on higher education advisory boards. We offer six scholarships through local high schools for seniors entering STEM programs. In the United Kingdom, IPG has a history of sponsoring Master's degree and Ph.D. level physicists at Imperial College, London.

  • Diversity
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    IPG Photonics employs individuals with diverse backgrounds, interests and languages, coming from many different countries.

  • Opportunity
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    IPG diverse employment opportunities range from entry level jobs to positions requiring uniquely advanced and specialized education and experience. IPG vertical integration business model requires talent outside of optics, lasers and electronics. Employment with IPG offers top-rated benefits and competitive compensation.  We are proud of our colleagues, their accomplishments, and the rewards that come with being part of IPG Photonics. 

IPG Social Responsibility 2015